Posted: September 26, 2013
Expiring: December 25, 2013
Last Updated: October 01, 2013
Job Type: Full-Time, Permanent
Start Date of Employment (Approx.): As soon as possible
Minimum Education: Bachelor's Degree
NOC Group: Accommodation Service Managers (0632)
NOC Job Title: accommodations manager
Prior to 1996, Bell 2 Lodge existed as a trading post, offering travelers heading north or south on the Stewart-Cassiar Highway basic services in the form of accommodation, meals and fuel. In 1996 Bell 2 Lodge became the home of Last Frontier Heliskiing and with that, came the development of the lodge and the surrounding Chalets.
It still offers these core services in the summer, and in winter, our lodge becomes a Mecca for snow pilgrims. Guests travel many hours, in most cases days to reach us at our location, way up in the northern part of British Columbia. They make the journey in order to sample some the best, if not the best, powder skiing in the world. This is a costly and time consuming investment for our customers and just like any other investment, the return they receive dictates their future loyalty. We have no control over the weather and only a little control over the snow conditions. That said both are generally very good. It is every other aspect of the experience that we must positively influence. A trip with Last Frontier Heliskiing is not about 'uber-luxury', the emphasis is on a high quality ski experience. The logistics must be well calculated and executed smoothly. The food must be prepared with love, the ambience adjusted seamlessly and most important of all, it needs to be delivered by a team of people who really care.
We are looking for an individual who can lead that team, is full of energy but knows when to take a back seat; someone who can present themselves as the face of the company in a manner that embraces our brand.
Behind the scenes, we need a leader that can hire a motivated team and cultivate an enthusiastic 'can-do' culture. This person will possess exceptional people management skills and have the ability to operate autonomously under pressure and in a remote environment. This last aspect must not be under-estimated, it comes with its significant and unique challenges - we are a long way from everything.
The ideal candidate will be well travelled, have a talent with languages and be comfortable around a demanding and discerning clientele. They should have a keen interest in cuisine, an eye for detail and a desire to have their finger on the pulse.
The Lodge Manager is ultimately responsible for all elements of the on-site operations of the business; safety / risk management, human resources, service, accounting & budgeting, systems, vehicles and equipment.
Heliskiing operations and external marketing do not fall within the job description but internal marketing does. The manager is therefore required to ensure that all staff is well trained on the products we offer and that guests are constantly re-assured during their visit that their choice to visit Last Frontier was a good one. Maintenance and preventative maintenance should be carried out on all aspects of the operation....that includes you and your staff.
The candidate could have the flexibility to take extended periods of time off during the non-heliskiing season but would still remain ultimately responsible for the running of the lodge.
Almost needless to say, but we hope the applicant has a passion for the outdoors and all things snow.
Meals and Accomodation are provided while at the Lodge. Salary is Negotiable.
Only applicants shortlisted for this position will be contacted. Thank you for your interest.