Experience: 1 year as secretary and at least 6 months of experience in telemarketing /call centre.
Duties: Schedule and confirm sales appointments over the phone; order and maintain supplies; update clients through mail or phone regarding design catalogs and follow up with; Greet customers; Maintains customer database and stock maintenance on the computer system; Handle customer calls, Take payments ,Prepare invoices and explain them the detail of invoices and payment over phone/ email; Establish and maintain office procedures; arranging appointment and travel schedule; Call customer, handle complaints & enquiries, get feedback, compile their response to improve service standard; Call clients from data base and inform them about new products and payment offer; Take orders & relay it to the manufacture and sales; Contact current and potential clients by telephone and solicit sales; identify new leads from local directories and other sources; Call leads and tele-market/solicit products and services to end use customers as well as other stores and solicit manufacturing services of the work shop.
Lang: English with hindi an asset
Location: Surrey, BC.
Contact Kashyap from Bharat Jewellary at bharat.jewel