Senior managers - financial, communications and other business services (NOC 0013)

About this job

Senior managers of financial, communications and other business services develop and establish objectives for the company and develop or approve policies and programs.

See what a day in the life of this job is like—watch WorkBC’s Career Trek video about this occupation.

Source: WorkBC’s Career Trek

People in this occupation:

  • are usually appointed by a board of directors, to which they report
  • work alone or with the board of directors
  • plan, organize, direct, control and evaluate, through middle managers, the operations of their organization in relation to established objectives
  • develop and establish objectives for the company, and to develop or approve policies and programs
  • work in establishments throughout the telecommunications, finance, insurance, real estate, and data processing, hosting and related services industries as well as other business service industries
Common job titles
  • chairperson
  • chief executive officer (CEO)
  • chief financial officer (CFO)
  • general manager, credit union
  • general manager, insurance company
  • general manager, telecommunications
  • chairperson
  • chief executive officer (CEO)
  • chief financial officer (CFO)
  • chief operating officer (COO)
  • chief privacy officer - financial, communications and other business services
  • controller

Earnings

Annual provincial median salary

$101,360

Source: 2016 Job Bank Wage data

Note:Estimated median employment income based on 2016 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

  • High
  • Median
  • Low

Source: 2016 Job Bank Wage Report

Duties

Senior managers of financial, communications and other business services perform some or all of the following duties:

  • determine the company’s mission and strategic direction through policies and objectives that are met through the management of human, financial and material resourcesauthorize and organize the creation of major departments and associated senior staff positions
  • authorize and organize the creation of major departments and associated senior staff positions
  • allocate material, human and financial resources to implement organizational policies and program
  • establish financial and administrative controls
  • formulate and approve promotional campaigns
  • approve overall human resources
  • select middle managers, directors or other executive staff, assign the necessary authority to them and create optimum working conditions
  • represent the organization or assign representatives to act on behalf of the organization in negotiations or other official functions

Special duties

Senior managers of financial, communications and other business services may specialize in areas such as finance, marketing or human resources or in a particular service area.

Work environment

Key aspects of the work in this occupational group:

  • Work takes place in a conventional controlled environment such as an office, hospital or school.

Job requirements

Education, training & qualifications

  • A university degree in business administration, commerce, computer science or other discipline related to the service provided is usually required.
  • Several years of experience as a middle manager in financial, communications or other business services are usually required.
  • Specialization in a particular functional area or service is possible through specific university training in that area or through previous experience.
  • Senior managers in finance usually require a professional accounting designation.

Skills

  • Detail-Oriented
  • Directive
  • Clerical Ability
  • Social
  • Verbal & Written Comprehension
View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:
  • Business Administration/Management/Commerce
  • Computer Information Systems/Science
  • Computing Science/Systems Related

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Select a region to view regional outlook
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
Cariboo
Employment in 2016:
60
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Kootenay
Employment in 2016:
40
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Mainland / Southwest
Employment in 2016:
5,310
Average annual employment growth:
2.1%
Expected number of job openings:
3,560
North Coast & Nechako
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Northeast
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Thompson-Okanagan
Employment in 2016:
410
Average annual employment growth:
0.6%
Expected number of job openings:
230
Vancouver Island / Coast
Employment in 2016:
910
Average annual employment growth:
1.6%
Expected number of job openings:
610

N/A - Data not available

Source: B.C. Labour Market Outlook

Career paths and resources

Career paths

The boundaries of this unit group are defined by the North American Industry Classification System (NAICS), which includes senior managers in the communications, finance and insurance, real estate and business services industries.

Additional resources

Additional resources are not currently available for this career.