Senior managers - financial, communications and other business services (NOC 0013)

High opportunity occupation

About this job

Senior managers of financial, communications and other business services create and set the goals for the organization. Since they hold a leadership position in their organization, they also develop and approve policies and programs for their departments.

People in this career can work for a wide variety of companies in the public and private sectors.

Common job titles
  • chairperson
  • chief executive officer (CEO)
  • chief financial officer (CFO)
  • chief operating officer (COO)
  • chief privacy officer - financial, communications and other business services
  • controller


In general, senior managers of financial, communications and other business services:

  • Help to determine the company’s mission, strategic direction, goals, plans and policies
  • Plan, organize, direct, control and evaluate company operations
  • Identify human resource needs, including promotion opportunities and creation of new positions
  • Hire and manage middle managers and other staff
  • Oversee budgets within their department or company
  • Develop or approve policies and programs, including managing assets, staff and operations

Senior financial managers are primarily focused on the financial areas of a company while senior communications managers oversee elements such as marketing, public relations, social media and the company’s brand reputation. Senior managers in other business services may be involved with human resources, company culture and employee morale.

Work environment

Senior managers in financial, communications and other business services usually work in an office environment. The widespread use of technology has increased the opportunity for some people to work from a home office on a part-time basis.

Senior managers of financial, communications and other business services are usually appointed by a board of directors and often report to people who hold titles such as director and vice-president. They work alone at times and other times they work directly with the Chief Executive Officer, President or Executive Director of the organization.

Insights from industry

In addition to the specific skills required to work in finance, communications and other business services, having good people skills is equally important. A senior manager may be called to speak to people throughout the company from the most junior employee to the chief executive officer, and they need to do that in a way that makes people feel comfortable. In addition, senior managers frequently make presentations to a board of directors, to investors or at conferences. They may also be required to attend networking events with senior executives.

Career paths and resources

Career paths

With experience or additional education, people in the role of senior financial manager can move up to director of finance, vice-president of finance or chief financial officer.

Senior managers of communications who gain several years of experience or with additional education, can be promoted to communications or marketing director, vice-president or senior vice-president. People in this career sometimes open their own agency.

For other business services such as human resources, being in this job means that with additional experience or education, there may be the opportunity to move into a director or vice-president position or to open their own human resources agency.

Additional resources