Job Posting

Visa Assistant

Job Type: Full Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 1

NOC Group: General Office Clerks (1411)
NOC Job Title: Clerical Assistant
Expires in 2 days
Expires: 2019-02-18
Last Updated: 2019-02-11

Job Number: 543893

Job Location(s)

Vancouver, British Columbia

Job Description

The U.S. Consulate in VANCOUVER is seeking an individual for employment in CANADA for the position of Visa Assistant in the U.S. Consulate Vancouver.


The employee processes applications for the full range of non-immigrant visa (NIV) categories from applicants of various nationalities, by applying visa class-specific and nationality-specific regulations defined in the Foreign Affairs Manual (FAM), Immigration and Nationality Act (INA), and the Consular Team Canada - Standard Operating Procedure (CTC-SOP). Responsible for receiving, screening, updating and correcting applications for adjudication by a Consular Officer. Responsible for tracking and processing cases after officer adjudication. Accepts and maintains accountability of controlled visa foils to process and print authorized cases. Applies sound judgment and knowledge to communicate necessary information about applicants, including fraud indicators, to supervisor and officers. Keeps current on, and applies changes of visa law and SOPs to daily workflow. Provides customer service in-person and through correspondence in a timely and professional manner. Maintains integrity of Personally Identifiable Information (PII) and consular processes. Performs other duties as assigned.

QUALIFICATIONS REQUIRED: (Note: Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.)

1. Education: Completion of secondary education in general studies.

2. Experience: Two years of consular or similar experience with customer service, administrative, government or paraprofessional work that requires the application of regulatory material in decision making is required.

3. Language: Level IV (Fluent) in speaking, reading and writing English.

4. Knowledge: Clear understanding of U.S. immigration regulations, consular processing procedures, and post workflow. Possess knowledge of where and how to look up necessary information in 9 FAM, INA, official websites and CTC-SOP. Gain proficiency with consular systems.

5. Skills and Abilities: Ability to carry out detailed, repetitive work with accuracy, tact and sound judgment in a fast paced environment, maintaining a time sensitive schedule. Ability to draft clearly and communicate information accurately. Familiarity working with Microsoft Office Suite programs such as Outlook, Word and Excel. Have average typing speed of 35 to 45 words per minute. Ability to use standard office equipment such as a computer, photocopier, scanner and printer.

6. Interpersonal Skills: Ability to perform courteously and efficiently, both independently and as a team member, with public, superiors, colleagues, contract employees and security personnel, in a high pressured, multicultural environment.

Please refer to the attachment to view the full vacancy announcement. You may submit your application by e-mailing and Reference Job Announcement Number (19-016)

Related Document(s)

How to Apply

Expiring: Feb 18, 2019