Job Posting

User Support Technician

Salary: $31.00/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: Diploma
Positions Available: 2

NOC Group: User Support Technicians (2282)
NOC Job Title: User Support Technician
Expires in 74 days
Expires: 2019-11-05
Last Updated: 2019-07-16

Job Number: 574044

Job Location(s)

8140 128 street
Unit 343
Surrey, British Columbia
V3W 1R1, Canada

Job Description

Bahl Consultancy Services INC. located at 8140 128 St #343, Surrey, BC V3W 1R1 needs 2 full- time, permanent User Support Technician to join their team as soon as possible.

Job Duties:

  • Diagnose and resolve technical problems encountered by users
  • Maintain a problems and solutions log for use by other technical support analysts
  • Communicates with the customers and users to identify and diagnose potential problems
  • Implement effective solutions to the problems encountered by users
  • Advise, Train and mentor other technicians or users if needed
  • Provide IT support relating to maintenance of clients’ physical networks
  • Act as onsite technical support for user issues
  • Perform regular onsite, staging, and repair services
  • Act as the primary contact for customer issues needing escalation
  • Document system reviews, recommendations, and internal processes and procedures
  • Assist other departments and team members as needed (e.g. help desk, special client projects, etc.)

Terms of Employment: -

Wages: - $31.00 per hour- 40 hours per week. Overtime of $1.5/hour starts after 40 hours per week.

Location of employment: - 8140 128 St #343, Surrey, BC V3W 1R1

Additional skills: - Team Player, Organized and professional.

Job Requirements: -

  • Candidates having a college diploma in computer science, website technology, network administrator are eligible to apply.
  • 2 + years relevant experience in the related field is preferred.

Positions are available and open to Aboriginals and new immigrants.

Interested candidates can apply through: -

Email: -

Mail: - 8140 128 St #343, Surrey, BC V3W 1R1

How to Apply

Expiring: Nov 05, 2019

In Person:
8140 128 street
Unit 343
Surrey, British Columbia
V3W 1R1, Canada