Job Posting

Female Overnight Resident Support Worker

Salary: $18.00/Hourly
Job Type: Part Time, Casual
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 1

NOC Group: Community and Social Service Workers (4212)
NOC Job Title: Community Mental Health Worker
Expires in 19 days
Expires: 2020-07-31
Last Updated: 2020-05-28

Job Number: 622557

Job Location(s)

1766 Frances Street
Vancouver, British Columbia
V5L 1Z6, Canada

Job Description

POSITION: Overnight 

LOCATION: East Vancouver, BC, Women's Supportive Housing Residence 

COMPENSATION: $18.00/hour + overnight premium

HOURS: Casual weekend


Job Purpose

Reporting to the Supportive Housing Manager, the Resident Support Worker is responsible for delivering housing and support services to assist female residents in stabilizing life skills that will allow them to transition to permanent housing. The Resident Support Worker will also assist in providing programming to build a sense of community among the marginalized, diverse residents.

Reports to

Supporting Housing Manager


Resident Caseload

Duties and Responsibilities

  • To provide housing support services to residents as needed.
  • To ensure a safe, secure, stable living space for all residents.
  • Assist residents with life skills necessary to maintain their tenancy.
  • To deal with social problems and situations that may arise.
  • Establish and maintain supportive relationships with residents.
  • Provide services such as dispute resolution and crises intervention as needed.
  • Provide building security and monitor security camera
  • Ability to make sound decision in case of an emergency
  • Light clean up duties in common areas and the amenity room

Qualifications: Education, Training and Experience

  • Secondary school completion
  • At least 3 years experience working in Resident Support position or equivalent
  • Experience working in the Aboriginal community an asset
  • Basic First Aid Certificate
  • Criminal Record Check

Key Skills and Abilities

  • Working knowledge of workplace safety
  • Familiarity with emergency procedures including police, fire, ambulance
  • Ability to maintain harmonious relationships with tenants and co-workers
  • Ability to deal sensitively and in confidence with tenants’ financial information
  • Familiarity with the Residential Tenancy Act
  • Familiarity with VNHS mission, mandate, and current housing issues
  • Ability to work occasional flexible hours
  • Assisting residents to identify and connect with community support services such as mental health programs, education, employment, social services and community amenities
  • Promoting tenant participation to build a sense of community through organized social events and activities
  • Liaising with other agencies that serve our residents
  • Helping tenants maintain their housing by assisting the Program Manager in facilitating individualized life skills programs through education and referral to the appropriate social, health, income support, and service organizations when needed
  • Promoting a sense of security through “good neighbor” behaviors
  • Assist residents with building issues such as care of common areas and daily care of their living spaces
  • Working with Supportive Housing Manager to ensure compliance with BC Residential Tenancy Act and program agreements
  • Coordinating contingency services and providing non-violent crisis intervention and/or extraordinary services where indicated.

How to Apply

Expiring: Jul 31, 2020