Job Posting

Housekeeping Room Attendant

Salary: $14.60/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: None
Positions Available: 1

NOC Group: Other Attendants in Accommodation and Travel (6672)
NOC Job Title: Attendant, Hotel Guest Services
Expires in 46 days
Expires: 2020-09-26
Last Updated: 2020-05-29

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Job Number: 622683




Job Location(s)

5016 Highway 93
PO Box 312
Radium Hot Springs, British Columbia
V0A 1M0, Canada

Job Description

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the Motel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.

DUTIES AND RESPONSIBILITIES:

  • Enters and prepares the room for cleaning.

  • Dusts the room and furniture.

  • Replenishes guestroom and bath supplies.

  • Cleans the bathroom.

  • Cleans the closet.

  • Vacuums and racks the carpet.

  • Checks and secures the rooms.

  • Replenish amenities according to the operational standards.

  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards

  • Ensure security of guest rooms and privacy of guests

  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

  • Cleans guest bathroom/bedroom/floor corridor.

  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

  • Maintain positive guest relations at all times.

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

  • Resolve guest complaints, ensuring guest satisfaction.

  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

  • Empty trash containers and ashtrays.

  • Remove all dirty terry and replace it with the clean par to the designated layout.

  • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.

  • Replace facial, toilet tissue and bathroom amenities in correct amount and location.

  • Inspect the condition of bathrobes and replace soiled/damaged ones.

  • Remove dirty bed linen and makeup bed with clean linen.

  • Replace laundry bags and slips.

  • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure the correct amount and placement of supplies, extra blanket/pillow and a luggage rack.

  • Realign furniture to the floor plan.

  • Responsible for the cleanliness and maintenance of his work area.

  • Responsible for following the standard operating procedures.

  • Responsible for achieving and exceeding the guest satisfaction score.

  • Update the status of rooms cleaned on the assignment sheet.

  • Return and restock cart at end of shift.

 

Essential Skills:

Initiative, Dependability, Client focus, Reliability, Team player, Values and ethics, Judgement, Punctuality, Organized, ability to work independently or under supervision, Physical mobility and stamina

Availability: Weekends, Evenings, Morning, Early Mornings, Overtime

Hours: Min 30 to Max 40 Per Week

Job Type: Full-time 

Vacancy: 1

Start Date: As soon as possible

Location: The Radium Hot Springs, BC

Language: English

Education:

No degree, certificate or diploma

Experience:

Previous hotel/motel or related experience will be an asset

Intended job posting audience 

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Deadline to Apply: 2020-06-30


How to Apply

Expiring: Sep 26, 2020


By Mail:
5016 Highway 93
PO Box 312
Radium Hot Springs, British Columbia
V0A 1M0, Canada

In Person:
5016 Highway 93
PO Box 312
Radium Hot Springs, British Columbia
V0A 1M0, Canada