Job Posting

User Support Technician

Salary: $30.00/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 2

NOC Group: User Support Technicians (2282)
NOC Job Title: User Support Technician
Expires in 70 days
Expires: 2021-02-11
Last Updated: 2020-11-27

Job Number: 640279

Job Location(s)

Surrey, British Columbia

Job Description

Riser Technologies Inc. is looking for a user support technician. This is a full-time position with 40 hours of work per week. Person to have a minimum diploma/degree or certificate in computer field or two years of relevant experience. Salary will be $30 per hour.  Person should be able to communicate in English. Some of the duties are as below:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research, advise and implement solutions
  • Reproduce, diagnose and resolve technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network, and Internet support to users in response to identified difficulties
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software

Interested applicants please send your detailed resume and cover letter at or mail to 9328 120th Street, Surrey, BC, V3V4B8 Canada.


How to Apply

Expiring: Feb 11, 2021