Job Posting

Counter Sales Service Representative (Electrical Union)

Job Type: Full Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 1

NOC Group: Technical Sales Specialists - Wholesale Trade (6221)
NOC Job Title: Electrical Equipment Sales Representative
Expires in 16 days
Expires: 2021-12-12
Last Updated: 2021-10-05

Job Number: 699993

Job Location(s)

1458 Mustang Place
Port Coquitlam, British Columbia
V3C 6L2, Canada

Job Description

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Electrical division. The position operates in a fast paced, dynamic environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Warehouse Manager, you will be responsible for all Electrical counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Electrical business with plumbing knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

  • Ensures and provides quality service to both internal and external customers
  • Develops and maintains positive customer relationships
  • Accesses the company’s internal systems to obtain and extract order information and enter orders
  • Responds to inquiries and processing incoming calls and orders
  • Sources materials for customers when currently not in stock
  • Receives, processes and verifies the accuracy of orders from customers
  • Responds professionally to all product returns
  • Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
  • Responds to requests for order changes, including the maintenance of order/customer information files
  • Communicates order/customer changes to the appropriate personnel/departments
  • Maintains knowledge base on current products and learning about new products
  • Performs assigned system maintenance to various electronic order files
  • Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
  • Works closely with others to ensure customer needs are met
  • Completes other duties as required

Qualifications & Education:

  • Minimum grade 12 education required
  • Minimum of one (1) year counter sales experience in wholesale or building supply stores
  • Minimum of one (1) year experience in the electrical industry or knowledge of electrical products
  • Experience using Microsoft Office required

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

How to Apply

Expiring: Dec 12, 2021