Job Posting

Airline Customer Service Agent

Salary: $20.00/Hourly
Job Type: Part Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 1

NOC Group: Airline Sales and Service Agents (6433)
NOC Job Title: Agent, Customer Service - Airline
Expires in 5 days
Expires: 2021-12-01
Last Updated: 2021-11-02

Job Number: 700364

Job Location(s)

Smithers, British Columbia

Job Description


DJ Airside Services provides ground handling services for Air Canada Express at the Smithers airport.  We currently have an opening for a Customer Service Agent.

Duties will include but not be limited to using airline computerized equipment, making reservations and assessing fares, ticketing, passenger check-in, make general passenger announcements, handle and resolve customer complaints, handle missing and damaged baggage claims, conduct radio communications with aircraft and record flight information.

Requirements: Customer service experience, general computer experience, ability to work under pressure and high stress situations, excellent interpersonal and communications skills. Comfortable speaking in front of a group.   Criminal background check required (to be obtained upon employment).  Previous airline experience an asset.  

After initial training has been completed wage will be $20.00 per hour.  

Current shifts are daily  2pm -  5pm.

 Must be willing to work weekends but flexible time off is offered.

A criminal background check will be required upon offer of employment.

Please apply by sending a resume and cover letter to

No phone calls please.  Only those selected for an interview will be contacted.

How to Apply

Expiring: Dec 01, 2021