Job Posting

Tier II, Infrastructure Development & Support (Systems Administrator)

Salary: $37.88/Hourly
Job Type: Full Time, Permanent
Start Date: 2021-12-31

Language: English
Minimum Education: Bachelor's Degree
Positions Available: 1

NOC Group: Information Systems Analysts and Consultants (2171)
NOC Job Title: Analyst, Information Technology (IT)
Expires in 7 days
Expires: 2022-01-31
Last Updated: 2021-11-29

Job Number: 711405

Job Location(s)

301 Frank Beinder Way
Castlegar, British Columbia
V1N 4L3, Canada
2001 Silver King Road
Nelson, British Columbia
V1L 1C8, Canada

Job Description

Main Duties & Responsibilities

Provide technical support to server and cloud-based applications by:

  • Conducting routine application, server, and system maintenance activities
  • Ensuring timely resolution and closure of escalated support tickets involving Selkirk College IT infrastructure
  • Solving complex, advanced technical problems involving server, network and cloud computing resources.
  • Providing detailed technical documentation

Configure and manage Selkirk’s computing devices by:

  • Designing Microsoft Endpoint Manager architecture and extending Microsoft Active Directory schema
  • Maintaining Selkirk College computer fleet including operating systems and application patching
  • Creating data queries to audit endpoint compliance, managing system roles and configure role-based management
  • Creating application packages and task sequences for deployment of software
  • Developing and maintaining Active Directory Services objects, organizational units, provisions computer and user accounts as needed, developing and maintaining Group Policies, login/logoff scripts, etc.;
  • Validating the end user experience on deployments and technologies
  • Maintaining and developing Citrix resources for lab and application deployment to staff and students;
  • Develops and supports Instructional Media Services by:
  • Providing training and support for Tier I’s in training and support of classroom multi-media equipment;
  • Providing as needed support for large college events, including the installation and operation of equipment;

Skills, Knowledge and Abilities

  • In-depth working knowledge of computer equipment and Microsoft Windows based technology solutions including Active Directory, Endpoint Manager, Intune, and M365 administrative tools;
  • Ability to support network and infrastructure solutions including: VPNs, DNS/DHCP, and VLANs, and Cisco and Meraki switching technologies;
  • Experience with audiovisual, multimedia, equipment, digital streaming services and sound production;
  • Knowledge of instructional technology hardware and software systems; personal computers and applications, display technology, and sound systems;
  • Ability to analyze issues with excellent trouble-shooting skills and root cause/investigative approaches to issues, problems and challenges
  • Demonstrated ability to produce and maintain high quality technical documentation

Education and Experience

  • BSc Degree in Computer Science combined with a minimum of at least 2 years of industry experience; or, a two-year diploma in Computer Information Systems or Technology with a minimum of 3 years or more of directly related experience.
  • Experience and understanding of Windows and MacOS Operating Systems, Desktop Lifecycle
  • Proficiency with networking monitoring, development and maintenance tools in a variety of operating system environments
  • Experience in virtualization implementation, administration and security.
  • Proficiency in deploying streaming media services, setting-up audiovisual equipment, digital media translation services, and developing classroom instructional environments.

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This is a regular, full-time position commencing approximately January 31, 2022. The salary for this position is $37.88 per hour (Pay Grade 11 at $32.75 per hour, in accordance with the PPWC Collective Agreement, with an additional $5.13 per hour stipend).

How to Apply

Expiring: Jan 31, 2022