Information systems testing technicians (NOC 2283)

About this job

Information systems testing technicians execute test plans to evaluate the performance of software applications and information and telecommunications systems.

People in this occupation:

  • thoroughly test software and systems programs before they are made available to the public
  • enhance software and systems performance
  • are employed in information technology units throughout the private and public sectors
  • are employed in companies that develop software or design computer and telecommunications systems
  • should have advanced computer skills and understand the needs of consumers
  • need to be analytical, patient and detail-oriented
  • must also be persistent, able to solve problems and able to make decisions under pressure
  • have the ability to communicate clearly with both technical and non-technical personnel
Common job titles
  • analyst, test co-ordination
  • co-ordinator, software testing
  • technician, testing - application / systems
  • tester, software / user acceptance
  • video game tester
  • analyst, test co-ordination
  • co-ordinator, software testing
  • technician, testing - application / systems
  • tester, software / user acceptance
  • video game tester

Duties

Systems testing technicians perform some or all of the following duties:

  • develop and document software testing plans
  • install software and hardware and configure the operating system software in preparation for testing
  • execute, analyze and document the results of software application tests and information and telecommunication systems tests
  • develop and implement software and information system testing policies and procedures

Work environment

Systems testing technicians typically work a standard 40-hour work week, however, overtime or irregular office hours may be necessary to troubleshoot unexpected technical problems or meet launch deadlines for new products or services. Workers in this occupation generally work in offices or computer labs.

Systems testing technicians are susceptible to eyestrain, back discomfort, and hand and wrist problems, such as carpal tunnel syndrome from computer use. Ergonomic work stations and work procedures are followed in order to minimize these risks.

Insights from industry

It is expected that the majority of the opportunities that arise, will come from the creation of new jobs.

Expanding use of computer and telecommunications systems, such as wireless e-mail and broadband Internet, along with an ever-expanding supply of complex software applications, will drive the need for more workers in this occupation. Computer security, gaming and electronic commerce are three areas that are experiencing strong growth. Automation technology and computer ordering systems are also in increasing use in the manufacturing industry.

However, some of the growth in this occupation will be slowed by the outsourcing of some of these services to less expensive offshore suppliers.

The process of systems testing evolves with the use of computers and software programs. As such, systems testing technicians must develop and implement testing policies and procedures that keep up with this progress.

Career paths and resources

Career paths

Progression to computer programming, interactive media development, web development or systems analysis is possible with experience. Experienced systems testing technicians may also advance to project management, supervisory or quality assurance management positions

Additional resources