Maîtres d'hôtel and hosts/hostesses (NOC 6511)

About this job

Maîtres d'hôtel and hosts/hostesses:

  • greet patrons and escort them to tables
  • supervise and coordinate the activities of food and beverage servers
  • work in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments
Common job titles
  • chief host / hostess - food services
  • host / hostess - restaurant / dining room
  • maître d' / maître d'hôtel
  • chief host / hostess - food services
  • host / hostess - restaurant / dining room
  • maître d' / maître d'hôtel

Duties

Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:

  • receive and record customer reservations and assign tables
  • greet customers at entrance of dining room, restaurant or lounge and escort them to tables or other seating areas
  • speak with customers to make sure they are satisfied with food and service, and deal with complaints
  • order necessary dining room supplies and equipment
  • inspect dining and serving areas and equipment
  • supervise and coordinate activities of food and beverage servers and other serving staff
  • take payment for food and beverage
  • maintain financial statements and records and ensure safe keeping
  • prepare work schedules and payrolls
  • interview candidates for food and beverage server positions
  • train new employees
  • may be responsible for marketing and advertising the dining establishment

Work environment

Key aspects of the work in this occupational group:

  • Work generally takes place in an indoor setting.

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.