Cashiers (NOC 6611)

About this job

Cashiers run cash registers, optical price scanners, computers or other equipment to record and accept payment for goods, services and admissions.

People in this occupation:

  • give correct change, process credit or debit card transactions and validate cheques
  • may be responsible for issuing refunds and managing returns
  • often work with the general public, greeting, answering questions and making sure that customers receive excellent service
  • are hired by organizations of all sizes, including stores, restaurants, theatres, recreational and sports establishments, currency exchange booths, government offices, business offices and other service, retail and wholesale establishments
  • need strong oral communication skills, public relations skills and patience
  • need to have a good understanding of transactions involving cash, coupons, debit and credit
Common job titles
  • cashier, box office / movie theatre
  • cashier, cafeteria / restaurant
  • cashier, car park / parking lot
  • cashier, grocery store / supermarket
  • cashier, office
  • cashier, racetrack
  • cashier, box office / movie theatre
  • cashier, cafeteria / restaurant
  • cashier, car park / parking lot
  • cashier, convenience store / corner store
  • cashier, gas bar, self-serve
  • cashier, grocery store / supermarket

Duties

Cashiers perform some or all of the following duties:

  • Greet customers
  • Establish or identify price of goods, services or admission and tabulate total payment required using electronic or other cash register, optical price scanner or other equipment
  • Weigh produce and bulk foods
  • Receive and process payments by cash, cheque, credit card or automatic debit
  • Wrap or place merchandise in bags
  • Provide information to customers
  • Assist sports spectators and theatre patrons with seat selection
  • Calculate foreign currency exchange
  • Calculate total payments received at end of work shift and reconcile with total sales
  • Verify the age of customers when selling lottery tickets, alcohol or tobacco products
  • May accept reservations and take-out orders
  • May also stock shelves and clean check-out counter area.

Work environment

Cashiers usually run cash registers in an indoor environment. Positions are available in small- to large-sized organizations that usually need staff to work during the day, weekends, evenings and holidays. Hours tend to be irregular but flexible.

Cashiers generally stand for long periods of time and may need permission from a supervisor to leave their tills. They may also be expected to lift and package/bag heavy goods.

Due to the repetitive nature of scanning material and goods, cashiers are at a heightened risk of developing carpal tunnel syndrome. Compared to the total workforce, these workers are at a greater risk of robberies.

Career paths and resources

Career paths

With additional training or experience, cashiers may progress to supervisory positions, such as head cashier, or to management positions.

Additional resources

Additional resources are not currently available for this career.