Accommodation service managers (NOC 0632)

About this job

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an organization.

People in this occupation:

  • are employed by hotels, motels, resorts, student residences and other accommodation
  • may be self-employed
Common job titles
  • innkeeper / country inn operator
  • keeper, rooming house / boarding house
  • manager, boading house / lodging house
  • operator, B&B / hotel
  • operator, camp / campground
  • retirement home manager
  • innkeeper / country inn operator
  • keeper, rooming house / boarding house
  • manager, boading house / lodging house
  • nursing home manager
  • operator, B&B / hotel
  • operator, camp / campground

Earnings

Annual provincial median salary

$44,110

Source: 2016 Job Bank Wage data

Note:Estimated median employment income based on 2016 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

  • High
  • Median
  • Low

Source: 2016 Job Bank Wage Report

Duties

Accommodation service managers perform some or all of the following duties:

  • develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • prepare budgets and monitor revenues and expenses
  • participate in the development of pricing and promotional strategies
  • negotiate with suppliers for the provision of materials and supplies
  • negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • recruit and supervise staff, oversee training and set work schedules
  • resolve customer complaints

Work environment

Work generally takes place in an indoor environment such as a hotel or a guest-house.

Job requirements

Education, training & qualifications

  • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

Skills

  • Innovative
  • Social
  • Directive
  • Verbal & Written Comprehension
View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:
  • Hospitality/Tourism Management
  • Parks, Recreation & Leisure Facilities Management
  • Sports and Fitness Administration/Management

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Select a region to view regional outlook
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
Cariboo
Employment in 2016:
170
Average annual employment growth:
3.1%
Expected number of job openings:
130
Kootenay
Employment in 2016:
200
Average annual employment growth:
2.4%
Expected number of job openings:
140
Mainland / Southwest
Employment in 2016:
2,200
Average annual employment growth:
2.1%
Expected number of job openings:
1,290
North Coast & Nechako
Employment in 2016:
110
Average annual employment growth:
2.3%
Expected number of job openings:
70
Northeast
Employment in 2016:
70
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Thompson-Okanagan
Employment in 2016:
860
Average annual employment growth:
2.1%
Expected number of job openings:
560
Vancouver Island / Coast
Employment in 2016:
1,170
Average annual employment growth:
1.7%
Expected number of job openings:
690

N/A - Data not available

Source: B.C. Labour Market Outlook

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.