Administrative officers (NOC 1221)

About this job

Administrative officers:

  • oversee and implement administrative procedures
  • establish work priorities
  • conduct analyses of administrative operations
  • co-ordinate acquisition of administrative services such as office space, supplies and security services
  • are employed throughout the public and private sectors

This group also includes administrative officers who are supervisors

Common job titles
  • administrator, band / reserve
  • administrator, office / office automation
  • analyst, administrative / budget
  • officer, business services
  • officer, claims
  • officer, Crown assets distribution
  • administrator, band / reserve
  • administrator, office / office automation
  • analyst, administrative / budget
  • analyst, records - access to information
  • assistant, technical - office support
  • chief, regional services

Earnings

Annual provincial median salary

$47,969

Source: 2016 Job Bank Wage data

Note:Estimated median employment income based on 2016 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

  • High
  • Median
  • Low

Source: 2016 Job Bank Wage Report

Duties

Administrative officers:

  • Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
  • Carry out administrative activities associated with admissions to post-secondary educational institutions
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Co-ordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
  • Assist in preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • May supervise records management technicians and related staff.

 

Work environment

Administrative officers are often expected to manage numerous projects at any given time, while working in a busy, noisy environment. Workers may be interrupted frequently to meet requests from staff, management and the public.

Job requirements

Education, training & qualifications

Since the tasks and duties of an administrative officer vary greatly depending on the employer, necessary education, training and qualifications also vary. At a minimum, completion of secondary school is necessary. Other professional requirements may include:

  • a university degree or college diploma in business or public administration, possibly including programs such as accounting, business administration or technology
  • experience in a senior clerical or executive secretarial position related to office administration
  • accounting and financial skills, as well as experience with office-related software, such as Microsoft Office Suite and experience working with databases
  • the ability to easily adapt to new software programs through professional development courses or self-study
  • project management certification may be required by some employers.
  • completion of secondary school is required.

Skills

  • Clerical Ability
  • Numerical Ability
  • Detail-Oriented
  • Finger Dexterity
View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:
  • Administrative Assistance/Office Assistance
  • Publishing

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Select a region to view regional outlook
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
Cariboo
Employment in 2016:
1,100
Average annual employment growth:
0.5%
Expected number of job openings:
550
Kootenay
Employment in 2016:
960
Average annual employment growth:
0.9%
Expected number of job openings:
570
Mainland / Southwest
Employment in 2016:
20,860
Average annual employment growth:
1.2%
Expected number of job openings:
11,640
North Coast & Nechako
Employment in 2016:
460
Average annual employment growth:
-0.5%
Expected number of job openings:
180
Northeast
Employment in 2016:
860
Average annual employment growth:
1.6%
Expected number of job openings:
570
Thompson-Okanagan
Employment in 2016:
3,950
Average annual employment growth:
1.2%
Expected number of job openings:
2,500
Vancouver Island / Coast
Employment in 2016:
5,560
Average annual employment growth:
1.3%
Expected number of job openings:
3,470

Source: B.C. Labour Market Outlook

Insights from industry

As operations merge and share services, fewer administrative staff may be required, however, since this is a particularly large occupational group, a significant number of job openings are expected from retirements.

While people with higher credentials are looked upon favourably, individual suitability and personality are also important factors when considering hiring in this occupation.

Career paths and resources

Career paths

Individuals new to the occupation typically start out as receptionists, data entry clerks, administrative assistants and office managers.

With experience, progression to executive assistant, senior secretary, school secretary or to an administrative management position is possible.

Additional resources