Information systems testing technicians (NOC 2283)

Systems testing technicians perform some or all of the following duties:

• develop and document software testing plans
• install software and hardware and configure the operating system software in preparation for testing
• execute, analyze and document the results of software application tests and information and telecommunication systems tests
• develop and implement software and information system testing policies and procedures

Systems testing technicians typically work a standard 40-hour work week, however, overtime or irregular office hours may be necessary to troubleshoot unexpected technical problems or meet launch deadlines for new products or services. Workers in this occupation generally work in offices or computer labs.

Systems testing technicians are susceptible to eyestrain, back discomfort, and hand and wrist problems, such as carpal tunnel syndrome from computer use. Ergonomic work stations and work procedures are followed in order to minimize these risks.

It is expected that the majority of the opportunities that arise, will come from the creation of new jobs.

Expanding use of computer and telecommunications systems, such as wireless e-mail and broadband Internet, along with an ever-expanding supply of complex software applications, will drive the need for more workers in this occupation. Computer security, gaming and electronic commerce are three areas that are experiencing strong growth. Automation technology and computer ordering systems are also in increasing use in the manufacturing industry.

However, some of the growth in this occupation will be slowed by the outsourcing of some of these services to less expensive offshore suppliers.

The process of systems testing evolves with the use of computers and software programs. As such, systems testing technicians must develop and implement testing policies and procedures that keep up with this progress.