Insurance agents and brokers (NOC 6231)

High opportunity occupation

About this job

Insurance agents and brokers sell life, automobile, property, travel, accident and sickness, and other types of insurance to individuals, businesses and public institutions.

Watch the video below to see what a day in the life of an insurance broker is like.

Common job titles
  • agent, insurance - automobile / fire
  • agent, insurance - group / life
  • agent, insurance - real estate
  • district supervisor - insurance office
  • insurance agent supervisor

Duties

Insurance agents and brokers do some or all of these duties:

  • Sell automobile, fire, health, life, property, marine, aircraft and other types of insurance
  • Measure risk and set client insurance coverage, work out premiums and method of payment
  • Provide information concerning group and individual insurance packages which may include the range of risk coverage, benefits paid and other policy features
  • Make sure the right forms, medical reviews and other policy conditions are completed
  • Keep track of insurance claims and respond to client questions
  • Help people update their insurance when their needs change
  • Find new clients

Work environment

Insurance agents may work for one insurance company or they may be independent representatives of several insurance companies.

Some agents are brokers who work for brokerage firms, or they may work in partnerships or work on their own.

People in this job usually work in an office setting and may need to travel to meet with clients outside of the office. While much of the work can be done during regular office hours, there may be the need to work some evenings or weekends, depending on when clients are available.

Insights from industry

People in this job should have good communication skills. Buying insurance can be stressful for some clients. Insurance agents and brokers must be able to explain detailed information about insurance policies to their clients. They should be able to answer questions, explain information clearly and make sure the client understands the benefits and costs of the insurance.

Career paths and resources

Career paths

People in this job may advance in their career by completing additional training. They can gain many levels of professional designations, which help earn a promotion.

Insurance agents and brokers can become supervisors of insurance agents. Supervisors are more senior agents who oversee those new to this job.

With experience, people in this career can move into insurance management positions. Completing educational programs through the Insurance Institute of Canada or its provincial counterpart allows people in this job to earn professional recognition as a Chartered Insurance Professional (CIP®) or a Fellow Chartered Insurance Professional (FCIP®) of the Insurance Institute of Canada, which may help with being hired in a more senior or management position.

Additional resources