Other business services managers (NOC 0125)

About this job

Business service managers:

  • plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction.
  • work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.
Common job titles
  • head, management services division
  • manager, accounting & audit firm
  • manager, call centre
  • manager, management consulting
  • manager, market research
  • manager, professional services
  • head, management services division
  • manager, accounting & audit firm
  • manager, call centre
  • manager, conference centre
  • manager, energy asset joint venture
  • manager, land contracts

Earnings

Annual provincial median salary

$68,825

Source: 2016 Job Bank Wage data

Note:Estimated median employment income based on 2016 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

  • High
  • Median
  • Low

Source: 2016 Job Bank Wage Report

Duties

Business service managers perform some or all of the following duties:

  • plan, organize and direct the operations of establishments that provide services to business such as management consulting, market research and personnel services
  • plan, develop and organize the policies and procedures of these establishments
  • develop action plans, provide expertise in response to client needs, and support and advise project teams
  • direct staff in the creation and use of sales or marketing plans
  • plan, administer and control budgets for client projects, contracts, equipment and supplies
  • represent the company within various economic and social organizations
  • assist staff with the management of technical problems
  • hire, train and supervise staff

Work environment

Work in this occupation is typically performed in a structured environment, such as an office.

Job requirements

Education, training & qualifications

  • A bachelor's degree or college diploma in a field related to the business service provided is usually required.
  • Several years of experience in a field related to the business service provided are usually required.
  • Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.
  • University studies in business administration may be required.

Skills

  • Innovative
  • Social
  • Directive
  • Verbal & Written Comprehension
View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:
  • Business Administration/Management/Commerce

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Select a region to view regional outlook
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
Cariboo
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Kootenay
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Mainland / Southwest
Employment in 2016:
1,250
Average annual employment growth:
1.3%
Expected number of job openings:
640
North Coast & Nechako
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Northeast
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Thompson-Okanagan
Employment in 2016:
110
Average annual employment growth:
1.0%
Expected number of job openings:
60
Vancouver Island / Coast
Employment in 2016:
130
Average annual employment growth:
0.7%
Expected number of job openings:
80

N/A - Data not available

Source: B.C. Labour Market Outlook

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.