Other business services managers (NOC 0125)

About this job

Business service managers:

  • plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction.
  • work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.
Common job titles
  • head, management services division
  • manager, accounting & audit firm
  • manager, call centre
  • manager, management consulting
  • manager, market research
  • manager, professional services
  • head, management services division
  • manager, accounting & audit firm
  • manager, call centre
  • manager, conference centre
  • manager, energy asset joint venture
  • manager, land contracts

Duties

Business service managers perform some or all of the following duties:

  • plan, organize and direct the operations of establishments that provide services to business such as management consulting, market research and personnel services
  • plan, develop and organize the policies and procedures of these establishments
  • develop action plans, provide expertise in response to client needs, and support and advise project teams
  • direct staff in the creation and use of sales or marketing plans
  • plan, administer and control budgets for client projects, contracts, equipment and supplies
  • represent the company within various economic and social organizations
  • assist staff with the management of technical problems
  • hire, train and supervise staff

Work environment

Work in this occupation is typically performed in a structured environment, such as an office.

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.