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Managers in customer and personal services, n.e.c. (NOC 0651)

High opportunity occupation
Table of contents
About this job Earnings and Outlook Duties Work environment Workforce and employment statistics
Job requirements Work-related skills Related careers Career paths and resources
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About this job

Managers in Customer and Personal Services, N.E.C.:

  • manage establishments that provide services not classified elsewhere such as dry cleaning, hairdressing or residential cleaning
  • includes managers of schools that provide non-work related instruction in driving, languages, music, dance, art, cooking or fashion
Common job titles
  • director, spa
  • manager, art school / craft school
  • manager, boarding kennel / pet-grooming
  • manager, spa / tanning salon
  • manager, swimming pool maintenance
  • manager, window washing
  • director, spa
  • manager, art school / craft school
  • manager, boarding kennel / pet-grooming
  • manager, cold-storage
  • manager, spa / tanning salon
  • manager, swimming pool maintenance

Earnings

Annual provincial median salary

$48,386

Source: 2020 Job Bank Wage data

Note:Estimated median employment income based on 2020 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

  • High
  • Median
  • Low

Source: 2020 Job Bank Wage Report

B.C. Labour Market Outlook (2019-2029)

Provincial outlook

Forecasted average employment growth rate

  • 2019 - 2024
  • 2024 - 2029

Source: B.C. Labour Market Outlook

Job openings

10 year expected job openings: 1,760

  • 2019
  • 2024
  • 2029

Source: B.C. Labour Market Outlook

Composition of job openings

 
New jobs due to economic growth:
34.9%
610 openings
 
Replacement of retiring workers:
65.1%
1,140 openings

Source: B.C. Labour Market Outlook

Regional outlook

Select a region to view regional outlook
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
Cariboo
Employment in 2019:
100
Average annual employment growth(%) 2019-2029:
-0.2%
Expected number of job openings 2019-2029:
10
Kootenay
Employment in 2019:
170
Average annual employment growth(%) 2019-2029:
0.7%
Expected number of job openings 2019-2029:
50
Mainland / Southwest
Employment in 2019:
3,300
Average annual employment growth(%) 2019-2029:
1.1%
Expected number of job openings 2019-2029:
1,100
North Coast & Nechako
Employment in 2019:
70
Average annual employment growth(%) 2019-2029:
0.7%
Expected number of job openings 2019-2029:
20
Northeast
Employment in 2019:
80
Average annual employment growth(%) 2019-2029:
2.3%
Expected number of job openings 2019-2029:
40
Thompson-Okanagan
Employment in 2019:
550
Average annual employment growth(%) 2019-2029:
1.3%
Expected number of job openings 2019-2029:
200
Vancouver Island / Coast
Employment in 2019:
790
Average annual employment growth(%) 2019-2029:
1.4%
Expected number of job openings 2019-2029:
330

Source: B.C. Labour Market Outlook

Duties

Managers in this group perform some or all of the following duties:

  • plan, organize and direct the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-work related instruction in driving, languages, music, dance, art, cooking or fashion
  • Create or put into use policies and procedures for staff
  • plan and control budget and inventory
  • respond to inquiries or complaints and resolve problems
  • manage contracts for advertising or marketing strategies
  • hire, train and supervise staff

Work environment

Work in this occupation is typically performed in a structured environment, such as an office.

Workforce and employment statistics

Workforce characteristics

4,600 workers are employed
58% of workers are working mostly full time

Source: 2016 Census

Employment by gender

  Men
  Women

Source: 2016 Census

Employment by age group

  15 - 24 years
  25 - 44 years
  45 - 64 years
  65+ years

Source: 2016 Census

Labour force by industry

Repair, Personal and Non-Profit Services:
58%
Information, Culture and Recreation:
12%
Educational Services:
11%
Transportation and Warehousing:
3%
Accommodation and Food Services:
3%
View more industry data

Source: 2016 Census

Employment by region

Select your region:
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
  % employment of this occupation
  % employment of all occupations
Cariboo
Kootenay
Mainland / Southwest
North Coast & Nechako
Northeast
Thompson-Okanagan
Vancouver Island / Coast

Source: 2016 Census

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.

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Profile last updated:
March 25, 2021
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