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Managers in customer and personal services, n.e.c. (NOC 0651)

High demand occupation

Table of contents

About this job Earnings and Outlook Duties Work environment

Workforce and employment statistics Job requirements Related careers Career paths and resources

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About this job

Managers in Customer and Personal Services, N.E.C.:

manage establishments that provide services not classified elsewhere such as dry cleaning, hairdressing or residential cleaning
includes managers of schools that provide non-work related instruction in driving, languages, music, dance, art, cooking or fashion

Common job titles

director, spa
manager, art school / craft school
manager, boarding kennel / pet-grooming

manager, cold-storage

manager, spa / tanning salon
manager, swimming pool maintenance
manager, window washing

operator, tour

director, spa
manager, art school / craft school
manager, boarding kennel / pet-grooming
manager, cold-storage
manager, spa / tanning salon
manager, swimming pool maintenance

manager, window washing
operator, tour

Earnings

Annual provincial median salary

$45,112

Source: 2017 Job Bank Wage data

Note:Estimated median employment income based on 2017 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

High
Median
Low

Source: 2017 Job Bank Wage Report

B.C. Labour Market Outlook (2018-2028)

Provincial outlook

Forecasted average employment growth rate

2018 - 2023
2023 - 2028

Source: B.C. Labour Market Outlook

Job openings

10 year expected job openings: 2,000

2018
2023
2028

Source: B.C. Labour Market Outlook

Composition of job openings

New jobs due to economic growth:
29.9%
600 openings

Replacement of retiring workers:
70.1%
1,410 openings

Source: B.C. Labour Market Outlook

Regional outlook

Cariboo

Employment in 2018:

100

Average annual employment growth:

N/A

Expected number of job openings:

Kootenay

Employment in 2018:

150

Average annual employment growth:

0.7%

Expected number of job openings:

Mainland / Southwest

Employment in 2018:

3,130

Average annual employment growth:

1.1%

Expected number of job openings:

1,240

North Coast & Nechako

Employment in 2018:

Average annual employment growth:

0.9%

Expected number of job openings:

Northeast

Employment in 2018:

Average annual employment growth:

1.2%

Expected number of job openings:

Thompson-Okanagan

Employment in 2018:

560

Average annual employment growth:

1.2%

Expected number of job openings:

240

Vancouver Island / Coast

Employment in 2018:

770

Average annual employment growth:

1.6%

Expected number of job openings:

390

N/A - Data not available

Source: B.C. Labour Market Outlook

Duties

Managers in this group perform some or all of the following duties:

plan, organize and direct the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-work related instruction in driving, languages, music, dance, art, cooking or fashion
Create or put into use policies and procedures for staff
plan and control budget and inventory
respond to inquiries or complaints and resolve problems
manage contracts for advertising or marketing strategies
hire, train and supervise staff

Work environment

Work in this occupation is typically performed in a structured environment, such as an office.

Workforce and employment statistics

Workforce characteristics

4,600 workers are employed

58% of workers are working mostly full time

Source: 2016 Census

Employment by gender

Men

Women

Source: 2016 Census

Employment by age group

15 - 24 years

25 - 44 years

45 - 64 years

65+ years

Source: 2016 Census

Labour force by industry

Repair, Personal and Non-Profit Services:

58%

Information, Culture and Recreation:

12%

Educational Services:

11%

Transportation and Warehousing:

Accommodation and Food Services:

View more industry data

Source: 2016 Census

Employment by region

% employment of this occupation

% employment of all occupations

Cariboo

Kootenay

Mainland / Southwest

North Coast & Nechako

Northeast

Thompson-Okanagan

Vancouver Island / Coast

Source: 2016 Census

Job requirements

Education, training & qualifications

Completion of secondary school is usually required.
A college diploma or vocational certificate in the subject of instruction may be required.
One to three years of experience in the service being offered are usually required.

Skills

Innovative
Social
Directive
Verbal & Written Comprehension

View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:

Animal Health/Science
Animal Studies/Management
Dance

Hairstyling
Horticulture/Floral Related
Music Related

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.

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Profile last updated:
January 18, 2018

RECENT JOB OPENINGS

Managers in customer and personal services, n.e.c. (NOC 0651)

About this job

Earnings

Annual provincial median salary

Provincial hourly rate

B.C. Labour Market Outlook (2018-2028)

Provincial outlook

Forecasted average employment growth rate

Job openings

Composition of job openings

Regional outlook

Duties

Work environment

Workforce and employment statistics

Workforce characteristics

Employment by gender

Employment by age group

Labour force by industry

Employment by region

Job requirements

Education, training & qualifications

Skills

Education programs in B.C.

Related careers

Career paths and resources

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