General office support workers (NOC 1411)

General office support workers perform clerical duties, including:

• preparing correspondence, reports, statements and other material
• verifying, recording and processing forms and documents, such as contracts and requisitions
• operating office equipment
• answering telephones

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General office support worker

Source: WorkBC's Career Trek

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General office support workers:

• Prepare correspondence, reports, statements, forms, presentations, applications and other documents from notes or dictaphone
• respond to telephone, in person or electronic enquiries or forward to appropriate person
• provide general information to clients and the public
• photocopy and collate documents for distribution, mailing and filing
• maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
• process incoming and outgoing mail, manually or electronically
• send and receive messages and documents using fax machine or electronic mail
• assist with administrative procedures such as budget submissions, contracts administration and work schedules
• perform bookkeeping tasks such as preparing invoices and bank deposits
• sort, process and verify applications, receipts, expenditures, forms and other documents
• order office supplies, service office equipment and arrange for servicing in the case of major repairs

A conventional controlled environment such as an office, hospital or school.