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Retail sales supervisors (NOC 6211)

High demand occupation

Table of contents

About this job Earnings and Outlook Duties Work environment

Workforce and employment statistics Job requirements Related careers Career paths and resources

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About this job

Retail sales supervisors are responsible for overseeing and coordinating the activities of:

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3:58

Retail sales supervisor

Source: WorkBC's Career Trek

Retail sales supervisors work in stores and other retail businesses. They also work for wholesale businesses that sell on a retail basis to the public, rental service companies and businesses that do telemarketing and door-to-door soliciting.

Common job titles

cage supervisor - casino
chief canvasser - retail
front end supervisor - retail

key holder - retail store
supervisor, door-to-door sales

supervisor, newspaper delivery
supervisor, retail
supervisor, supermarket - customer service

supervisor, supermarket - department head

cage supervisor - casino
chief canvasser - retail
front end supervisor - retail
key holder - retail store
supervisor, door-to-door sales
supervisor, newspaper delivery

supervisor, retail
supervisor, supermarket - customer service
supervisor, supermarket - department head

Earnings

Annual provincial median salary

$38,104

Source: 2017 Job Bank Wage data

Note:Estimated median employment income based on 2017 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

High
Median
Low

Source: 2017 Job Bank Wage Report

B.C. Labour Market Outlook (2018-2028)

Provincial outlook

Forecasted average employment growth rate

2018 - 2023
2023 - 2028

Source: B.C. Labour Market Outlook

Job openings

10 year expected job openings: 2,830

2018
2023
2028

Source: B.C. Labour Market Outlook

Composition of job openings

New jobs due to economic growth:
24.7%
700 openings

Replacement of retiring workers:
75.3%
2,130 openings

Source: B.C. Labour Market Outlook

Regional outlook

Cariboo

Employment in 2018:

420

Average annual employment growth:

0.4%

Expected number of job openings:

Kootenay

Employment in 2018:

190

Average annual employment growth:

0.6%

Expected number of job openings:

Mainland / Southwest

Employment in 2018:

5,640

Average annual employment growth:

0.7%

Expected number of job openings:

1,700

North Coast & Nechako

Employment in 2018:

170

Average annual employment growth:

1.3%

Expected number of job openings:

Northeast

Employment in 2018:

180

Average annual employment growth:

1.4%

Expected number of job openings:

Thompson-Okanagan

Employment in 2018:

920

Average annual employment growth:

0.6%

Expected number of job openings:

250

Vancouver Island / Coast

Employment in 2018:

1,710

Average annual employment growth:

0.9%

Expected number of job openings:

630

Source: B.C. Labour Market Outlook

Duties

Retail trade supervisors perform some or all of the following duties:

supervise and coordinate sales staff and cashiers
assign duties to sales workers and prepare work schedules
authorize payments by cheque and the return of merchandise
sell merchandise to customers
solve problems that arise, such as customer complaints and supply shortages
maintain specified inventory and order merchandise
prepare reports regarding sales volumes, merchandising and personnel matters
hire and train or arrange training of new sales staff

Work environment

Key aspects of the work in this occupation:

Work takes place in a typical sales or store environment.

Workforce and employment statistics

Workforce characteristics

8,400 workers are employed

57% of workers are working mostly full time

Source: 2016 Census

Employment by gender

Men

Women

Source: 2016 Census

Employment by age group

15 - 24 years

25 - 44 years

45 - 64 years

65+ years

Source: 2016 Census

Labour force by industry

Retail Trade:

82%

Wholesale Trade:

Information, Culture and Recreation:

Accommodation and Food Services:

Manufacturing:

View more industry data

Source: 2016 Census

Employment by region

% employment of this occupation

% employment of all occupations

Cariboo

Kootenay

Mainland / Southwest

North Coast & Nechako

Northeast

Thompson-Okanagan

Vancouver Island / Coast

Source: 2016 Census

Job requirements

Education, training & qualifications

Completion of secondary school is usually required.
Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is required.

Skills

Social
Directive
Clerical Ability
Manual Dexterity

View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:

Academic/Basic Upgrading

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Career paths and resources

Career paths

Progression to management positions in retail trade is possible with additional training or experience.

Additional resources

Additional resources are not currently available for this career.

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Profile last updated:
December 11, 2018

RECENT JOB OPENINGS

Retail sales supervisors (NOC 6211)

About this job

Retail sales supervisor

Earnings

Annual provincial median salary

Provincial hourly rate

B.C. Labour Market Outlook (2018-2028)

Provincial outlook

Forecasted average employment growth rate

Job openings

Composition of job openings

Regional outlook

Duties

Work environment

Workforce and employment statistics

Workforce characteristics

Employment by gender

Employment by age group

Labour force by industry

Employment by region

Job requirements

Education, training & qualifications

Skills

Education programs in B.C.

Related careers

Career paths and resources

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