Retail sales supervisors (NOC 6211)

Retail sales supervisors are responsible for overseeing and coordinating the activities of:

• Retail salespersons (NOC 6421)
• Cashiers (NOC 6611)
• Store shelf stockers, clerks and order fillers (NOC 6622)
• Other sales related occupations (NOC 6623)

Want to learn more? Watch this WorkBC Career Trek video and see what it’s like to work in this type of career.

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Retail sales supervisor

Source: WorkBC's Career Trek

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Retail trade supervisors perform some or all of the following duties:

• supervise and coordinate sales staff and cashiers
• assign duties to sales workers and prepare work schedules
• authorize payments by cheque and the return of merchandise
• sell merchandise to customers
• solve problems that arise, such as customer complaints and supply shortages
• maintain specified inventory and order merchandise
• prepare reports regarding sales volumes, merchandising and personnel matters
• hire and train or arrange training of new sales staff

Key aspects of the work in this occupation:

• Work takes place in a typical sales or store environment.