Supervisors, general office and administrative support workers (NOC 1211)

About this job

Supervisors in this unit group:

  • supervise and co-ordinate the activities of general office workers and office equipment operators
  • work throughout the public and private sectors
Common job titles
  • administrative services
  • clerical
  • desktop publishing
  • operations
  • telephone system / switchboard
  • administrative services
  • clerical
  • desktop publishing
  • operations
  • telephone system / switchboard

Earnings

Annual provincial median salary

$53,475

Source: 2016 Job Bank Wage data

Note:Estimated median employment income based on 2016 Job Bank median hourly wage rate (median annual salary = hourly wage rate x 40 (hours per week) x 52.14 (weeks per year))

Provincial hourly rate

  • High
  • Median
  • Low

Source: 2016 Job Bank Wage Report

Duties

Supervisors in this unit group perform some or all of the following duties

  • co-ordinate, assign and review the work of clerks performing word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • create work schedules and procedures
  • co-ordinate activities with other work units or departments
  • resolve work-related problems
  • prepare and submit progress and other reports
  • train workers in job duties, safety procedures and company policies
  • obtain supplies and materials
  • ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • perform the same duties as supervised workers

Work environment

Work in this occupation is typically performed in a structured environment, such as an office or hospital.

Job requirements

Education, training & qualifications

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

Skills

  • Clerical Ability
  • Numerical Ability
  • Detail-Oriented
  • Finger Dexterity
View skills definitions

Education programs in B.C.

The following program areas are related to this occupation:
  • Administrative Assistance/Office Assistance

For more information about programs offered specifically for this career, visit EducationPlannerBC.

Select a region to view regional outlook
Vancouver Island / Coast Mainland / Southwest Thompson-Okanagan Kootenay Cariboo Northeast North Coast & Nechako
Cariboo
Employment in 2016:
50
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Kootenay
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Mainland / Southwest
Employment in 2016:
880
Average annual employment growth:
1.3%
Expected number of job openings:
500
North Coast & Nechako
Employment in 2016:
0
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Northeast
Employment in 2016:
40
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Thompson-Okanagan
Employment in 2016:
20
Average annual employment growth:
N/A
Expected number of job openings:
N/A
Vancouver Island / Coast
Employment in 2016:
110
Average annual employment growth:
1.1%
Expected number of job openings:
70

N/A - Data not available

Source: B.C. Labour Market Outlook

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.