Supervisors, general office and administrative support workers (NOC 1211)

Supervisors in this unit group perform some or all of the following duties

• co-ordinate, assign and review the work of clerks performing word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
• create work schedules and procedures
• co-ordinate activities with other work units or departments
• resolve work-related problems
• prepare and submit progress and other reports
• train workers in job duties, safety procedures and company policies
• obtain supplies and materials
• ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
• perform the same duties as supervised workers

Work in this occupation is typically performed in a structured environment, such as an office or hospital.