Supervisors, general office and administrative support workers (NOC 1211)

High opportunity occupation

About this job

Supervisors in this unit group:

  • supervise and co-ordinate the activities of general office workers and office equipment operators
  • work throughout the public and private sectors
Common job titles
  • administrative services
  • clerical
  • desktop publishing
  • operations
  • telephone system / switchboard


Supervisors in this unit group perform some or all of the following duties

  • co-ordinate, assign and review the work of clerks performing word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • create work schedules and procedures
  • co-ordinate activities with other work units or departments
  • resolve work-related problems
  • prepare and submit progress and other reports
  • train workers in job duties, safety procedures and company policies
  • obtain supplies and materials
  • ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • perform the same duties as supervised workers

Work environment

Work in this occupation is typically performed in a structured environment, such as an office or hospital.

Career paths and resources

Career paths

At this time, career path information is not available for this occupation.

Additional resources

Additional resources are not currently available for this career.