Receptionists
Business
NOC 14101
Filmed in 
Vancouver
Viviana visits a receptionist, the first person people see when they enter a business—but who does so much more than greet visitors. Viviana is walked through answering the phone, preparing paperwork, and keeping everyone in a busy office organized and on track.

What to know

Annual Earnings
$45,883
Training, Education, Experience and Responsibilities
High School Diploma
Job Openings
(2024-2034)
9,500

Top Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

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Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to share information effectively.

Service Orientation

Actively looking for ways to help people.

Social Perceptiveness

Being aware of others’ reactions and understanding why they react as they do.

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Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

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Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination

Adjusting actions in relation to others' actions.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

Time Management

Managing one’s own time and the time of others.

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