Retail owner and manager
Business
NOC 60020
Filmed in 
Duncan
Rose is a retail owner and manager who oversees all aspects of her specialty gift shop. She creates a great first impression—both for her store and the town—by keeping the space inviting and stocking products from local artists. She trusts her instincts when choosing products and doesn’t chase every trend. Her favourite part of the job is helping people find beautiful gifts for the people they care about.

What to know

Annual Earnings
$92,981
Job Openings
(2025-2035)
29,350
Training, Education, Experience and Responsibilities
Management

Top Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

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Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to share information effectively.

Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

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Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination

Adjusting actions in relation to others' actions.

Social Perceptiveness

Being aware of others’ reactions and understanding why they react as they do.

Persuasion

Convincing others to change their mind or behaviour.

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Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Service Orientation

Actively looking for ways to help people.

Management of Personnel Resources

Motivating, developing and directing people as they work, and identifying the best people for the job.

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