Retail and wholesale trade managers
Business
NOC 60020
Filmed in 
Nelson
In Nelson, Viviana meets a retail manager at a busy sports gear store. He describes his work, which involves managing staff, guiding the team, and selling products to customers. He also talks about the career’s opportunities for growth.

What to know

Annual Earnings
$85,238
Training, Education, Experience and Responsibilities
Management
Job Openings
(2024-2034)
33,970

Top Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

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Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to share information effectively.

Social Perceptiveness

Being aware of others’ reactions and understanding why they react as they do.

Coordination

Adjusting actions in relation to others' actions.

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Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

Service Orientation

Actively looking for ways to help people.

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Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Persuasion

Convincing others to change their mind or behaviour.

Negotiation

Bringing others together and trying to reconcile differences.

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